Privacy Policy

How we collect, use, and protect your information.

Last Updated: December 5, 2025

At FastRank ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our automated SEO content generation platform and related services (the "Service").

By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information:

  • Email address (required for login)
  • Name (optional)
  • Profile picture (optional)

Payment Information: All payment processing is handled by Stripe. We do not store your credit card details. We only store a Stripe customer ID to manage your subscription.

Site Configuration:

  • Website URL
  • Website/brand name
  • Site description and niche
  • Target audience
  • Language preference
  • Keywords you provide

CMS Integration Credentials: When you connect a CMS platform, we store OAuth access tokens or API keys to publish content on your behalf. These are stored securely.

1.2 Information Collected Automatically

Usage Data:

  • Articles generated and published
  • Features accessed within the Service

Device and Browser Information:

  • IP address
  • Browser type
  • Referring URLs

Cookies:

  • Essential cookies for authentication

1.3 Information from Third Parties

CMS Platforms: When you connect your CMS (WordPress, Webflow, Ghost, Shopify, Notion), we receive basic site information (site name, URL) to enable publishing.

Google Search Console: If you connect Google Search Console, we receive search performance data for your website to help track rankings.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing the Service

  • Creating and managing your account
  • Generating SEO-optimized content based on your preferences
  • Publishing content to your connected CMS platforms
  • Processing payments and managing subscriptions
  • Providing customer support

2.2 Improving the Service

  • Analyzing usage patterns to enhance features
  • Developing new capabilities and tools
  • Troubleshooting technical issues
  • Conducting research and analysis

2.3 Communications

  • Sending transactional emails (account updates, billing notifications)
  • Responding to your inquiries
  • Sending product updates and announcements (with your consent)
  • Marketing communications (only with your explicit opt-in)

2.4 Security and Compliance

  • Detecting and preventing fraud
  • Enforcing our Terms of Service
  • Complying with legal obligations
  • Protecting our rights and the rights of others

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary to provide you with the Service (e.g., generating content, processing payments).

Legitimate Interests: Processing for our legitimate business interests, such as improving the Service, preventing fraud, and marketing (where it does not override your rights).

Consent: Processing based on your explicit consent (e.g., marketing emails, non-essential cookies).

Legal Obligations: Processing necessary to comply with applicable laws.

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers who help us operate the Service:

  • Stripe — Payment processing
  • Supabase — Database and authentication
  • AI Providers (Anthropic, Google, Perplexity) — Content generation
  • Cloudflare R2 — Image storage
  • DataForSEO — Keyword research data
  • Upstash — Task scheduling

4.2 CMS Platforms

When you connect a CMS platform, we share content and metadata necessary for publishing:

  • Article content, titles, and metadata
  • Featured images
  • Scheduling information
  • Tags and categories

4.3 Legal Requirements

We may disclose your information if required to:

  • Comply with a legal obligation, court order, or government request
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

4.4 Business Transfers

If FastRank is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4.6 What We Don't Do

  • We do not sell your personal information
  • We do not share your data with advertisers for ad targeting
  • We do not use your content to train AI models without your consent

5. Data Retention

We retain your information for as long as necessary to provide the Service. When you request deletion of your account or data, we will delete it promptly.

6. Your Rights and Choices

6.1 Access and Portability

You can access most of your data directly through your account dashboard. You may also request a copy of your personal data in a portable format.

6.2 Correction

You can update your account information at any time through your account settings. Contact us for corrections to other data.

6.3 Deletion

You may request deletion of your account and personal data. We will delete your data within 30 days, except for information we must retain for legal purposes.

6.4 Marketing Opt-Out

You can opt out of marketing communications at any time by:

  • Clicking "unsubscribe" in marketing emails
  • Updating your communication preferences in account settings
  • Contacting us directly

6.5 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Service functionality.

6.6 Additional Rights for EEA/UK Residents

If you are in the EEA or UK, you also have the right to:

  • Restrict processing of your personal data
  • Object to processing based on legitimate interests
  • Withdraw consent at any time (without affecting prior lawful processing)
  • Lodge a complaint with your local data protection authority

6.7 California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

  • Right to Know: Request details about data collected, used, and disclosed
  • Right to Delete: Request deletion of personal information
  • Right to Correct: Request correction of inaccurate information
  • Right to Opt-Out of Sale: We do not sell personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise any rights, contact us at team@fastrank.app.

7. Data Security

We implement industry-standard security measures to protect your data:

Technical Safeguards:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure password hashing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements

Organizational Safeguards:

  • Limited employee access to personal data
  • Employee security training
  • Incident response procedures

Infrastructure:

  • Secure cloud hosting with reputable providers
  • Regular backups and disaster recovery plans
  • Network monitoring and intrusion detection

While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. When we transfer data from the EEA, UK, or Switzerland, we use appropriate safeguards:

  • Standard Contractual Clauses approved by the European Commission
  • Service providers' certifications and compliance frameworks
  • Data processing agreements

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function (authentication, security, preferences). Cannot be disabled.

Analytics Cookies: Help us understand how users interact with the Service. Can be disabled.

Functional Cookies: Remember your preferences and settings. Can be disabled.

11.2 Managing Cookies

You can control cookies through:

  • Browser settings (blocking or deleting cookies)
  • Our cookie preference center (where available)

Note that blocking essential cookies will prevent you from using the Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes:

  • We will update the "Last Updated" date at the top
  • We will notify you via email or prominent notice in the Service
  • We may require you to acknowledge the changes

Your continued use of the Service after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at team@fastrank.app.

By using FastRank, you acknowledge that you have read and understood this Privacy Policy.

Privacy Policy | FastRank